Public Services Management Essay Example | Topics and Well Written Essays - 3000 words

Public Services Management - Essay Example Organisational culture shapes the different procedures within the organisation and serves to either obstruct effective goal attainment and problem-solving or facilitates achievement of objectives (Yilmaz and Ergun 2008). Differences in organisational culture in the public sector versus the private sector are substantial. The public sector is largely characterised by having bureaucratic management systems with a much higher emphasis on establishing control and compliance systems than building flexibility. In the private sector, there is much more emphasis on human relations and human resources, hence employees are engaged and consulted in much higher frequency than in public organisations. This essay describes the disparities between public sector culture and commercial businesses, with an emphasis on bureaucracy, internal talent collaboration, motivational strategy development, and the quality of leader/member exchanges. Research indicates that there are significant differences between private and public sector organisational cultures and, as a result, this disparity creates a variety of negative consequences related to contemporary public service management. Historically, the public sector in the United Kingdom has been dominated with bureaucratic management systems whereby decision-making is highly centralised and there is little to no consultation with employees in the process of solving organisational problems. However, in response to changing external conditions and new privatisation of public services, it was becoming recognised by public sector administrators that there was a need for decentralisation in order to build a more motivated, committed and collaborative team environment. Known as New Public Management, the goal was to improve managerial accountability, break down the hindrances of consensus management, and generally incorporate some of the more effective and foundational management ideologies used in

TAE40110 CERTificate IV in Training and Assesment Essay

TAE40110 CERTificate IV in Training and Assesment - Essay Example d – and place at the top of your portfolio CANDIDATE to complete this section Name: Slobodanka Vukcevic Address: Unit 218 /285-305 Centre rd Bentleigh Phone: Daytime: 0432541803 Evening:  Email address: sandramisticna@hotmail.com Company name:  Training date(s):  Training location:  Trainer name:  Assessment deadline:  Date submitted:  Candidate declaration—By signing below, I declare that: ? I have been advised of the assessment requirements, have been made aware of my rights and responsibilities as an assessment candidate, and choose to be assessed at this time ? this workplace project is my own and contains no material written by another person except where due reference is made. I am aware that a false declaration may lead to the withdrawal of a qualification or statement of attainment. Signed: ___Slobodanka Vukcevic_______________________________________ Date: 16 10 2011 ASSESSOR to complete this section Name of assessor:  Date portfolio received:  Date portfolio review completed:  Result summary (details over) First attempt (tick correct result): C  NYC  Second attempt (if needed): C  NYC  Assessment Results Candidate name: Slobodanka Vukcevic Assessor name:  1st SUBMISSION (if needed) 2nd SUBMISSION Result Result TAEASS301A Contribute to assessment  TAEASS401A Plan assessment activities and processes  TAEASS402A Assess competence  TAEASS403A Participate in assessment validation  Comments 1st submission . (if needed) 2nd submission  Assessor sign-off 1st submission Assessor Signature: Date: 14 10 11 2nd submission Assessor Signature: Date:  Feedback to candidate (assessors, tick appropriate box below)  This page copied and given to candidate as an assessment report.  A separate report was prepared and given to the candidate (attached)  Feedback was provided to the candidate in another form (explain): TAEASS301A Contribute to assessment 1. Clarify role and responsibilities in the assessment proce ss 2. Confirm organisational arrangements for evidence gathering 3. Collect evidence in accordance with assessment plan 4. Record and report findings. TAEASS401A Plan assessment activities and processes 1. Determine assessment approach 2. Prepare the assessment plan 3. Develop assessment instruments. TAEASS402A Assess competence 1. Prepare for assessment 2. Gather quality evidence 3. Support the candidate 4. Make the assessment decision 5. Record and report the assessment decision 6. Review the assessment process. TAEASS403A Participate in assessment validation 1. Prepare for validation 2. Contribute to validation process 3. Contribute to validation outcomes.  Introduction to the assessment tasks Overview The assessment tasks you are asked to complete are divided into three broad categories:  The tasks at a glance and competency gap Competency standards addressed Name and summary of task TAEASS-301A TAEASS-401A TAEASS-402A TAEASS-403B Assessment tasks Short answer questions ? ? ? ? Project 1: (formative